Reflex Audio Systems :: product support

Things don't always work the way you want. If this happens with a Reflex product, our support technicians are only an email or phone call away. They can guide you through product installation, configuration and troubleshooting.

Support staff are available from 9am to 5pm MDT Monday through Friday, except on Canadian public holidays. Before calling, we recommend reviewing your product manual. If that doesn't help, it's best to send us an email. Be sure to include details on the product model, your setup, and what we should do to duplicate the problem. We'll be in touch within one business day to assist you.

Please send support-related email to support@reflexaudio.com. If you need to talk to us, call (403) 770-1563 and ask for a member of our support team.

	Reflex Audio Systems Inc. PO Box 69010 RPO Bridlewood Calgary, Alberta T2Y 4T9 Canada

	(403) 770-1563 (phone) (866) 920-9018 (toll free fax)

	info@reflexaudio.com store@reflexaudio.com support@reflexaudio.com

Sonia Xi MIDI control surface
:: fully programmable, with 160 program memories, twelve knobs, and assignable transport controls.

HardSID Quattro PCI
:: up to four classic Commodore SID synthesis chips on one state of the art PCI expansion card.

The Analogue Collection
:: our classic sample CD featuring sounds from two dozen vintage synthesizers.

We offer a 180 day replacement warranty on our hardware products. During this period, if your unit requires repair we will replace it with a new or refurbished unit at our discretion.

The standard manufacturer's warranty applies to all software that we sell. To obtain product support, you must contact the manufacturer directly. Please contact our support team for more information.